- Introduction to Payments
- Standard Payment Processing
- Processing Payments Using Credentials
- Customer-Initiated Transactions with Credentials on File
- Delayed Transaction
- Incremental Transaction
- Merchant-Initiated Incremental Transaction with PAN
- No-Show Transactions
- Reauthorization Transaction
- Merchant-Initiated Reauthorization Transactions with PAN
- Resubmission Transaction
- Merchant-Initiated Resubmission Transaction with PAN
- Recurring Payments
- Merchant-Initiated Recurring Payments with PAN
- Unscheduled COF Payments
- Token Management Service Processing
On This Page
Authorization Reversals
The authorization reversal service releases the hold that an authorization placed on a
customer’s payment card funds.
Each card-issuing financial institution has its own rules for deciding whether an
authorization reversal succeeds or fails. When a reversal fails, contact the card-issuing
financial institution to learn whether there is a different way to reverse the
authorization.
An authorization reversal is a follow-on transaction that uses the request ID returned from
an authorization. The main purpose of a follow-on transaction is to link two transactions. The
request ID links the follow-on transaction to the original transaction. The authorization
request ID is used to look up the customer’s billing and account information in the
Barclays
database. You are not required to include those fields in the full
authorization reversal request. The original transaction and follow-on transaction are linked
in the database and in Smartpay Fuse Portal
.IMPORTANT
You cannot perform an authorization reversal if a transaction is in a
review state, which can occur if you use a fraud management service. You must reject the
transaction prior to authorization reversal. For more information, see the fraud management
documentation in
Smartpay Fuse Portal
.