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PAN Upload Response Codes and Reason Codes

Record Level

The response code and the reason code for the record appear in the details record of the request file.

Example: Details Record

D,1000000000000000002,2222333344445555,11,09,6666777788889999,11,11,0002,,NAN,800

Record Response Codes and Reason Codes
Response Code	Response Code Description	Reason Code	Reason Code Description	Billable or Non-Billable Code
ACL	Match: account closed. The state of the Instrument Identifier token gets set to Closed.	800	Success.	Billable.
CCH	Contact card holder.	800	Success.	Billable.
CUR	Card data current.	800	Success.	Non-billable.
DEC	—	801	Invalid card number.	Non-billable.
DEC	—	802	Invalid check digit.	Non-billable.
DEC	—	803	Invalid expiration date.	Non-billable.
DEC	—	804	Unsupported card type.	Non-billable.
DEC	—	805	Invalid card type length.	Non-billable.
DEC	—	806	Unknown card type.	Non-billable.
DEC	—	810	Invalid BA sub merchant ID.	Non-billable.
DEC	—	850	Invalid token format.	Non-billable.
DEC	—	851	Invalid token length.	Non-billable.
DEC	—	852	Unknown token. This token does not exist, is not associated with your account, or might be superseded.	Non-billable.
DEC	—	853	Invalid token status. This token has a status of CLOSED from a previous Account Updater batch.	Non-billable.
DEC	—	861	Cardholder is already enrolled or cannot cancel cardholder that is not enrolled.	Non-billable.
DEC	—	862	Rejected because cardholder opted out.	Non-billable.
ERR	—	801	Invalid card number.	Non-billable.
ERR	—	802	Invalid check digit.	Non-billable.
ERR	—	803	Invalid expiration date.	Non-billable.
ERR	—	804	Unsupported card type or cancelled card.	Non-billable.
ERR	—	807	Merchant not enrolled properly in Account Updater.	Non-billable.
ERR	—	808	Incorrect record indicator.	Non-billable.
ERR	—	809	Unknown error code received during processing.	Non-billable.
ERR	—	811	New account number failed MOD-10 check.	Non-billable.
NAN	New account number. It might also include a new expiration date.	800	Success.	Billable.
NED	New expiration date.	800	Success.	Billable.
NUP	No match, no update.	800	Success.	Non-billable.
UNA	Inconsistent update received, not applicable.	800	Inconsistent update received, not applicable.	Non-billable.

Request File Level

The response code and the reason code for the request file appear in the footer record of the request file.

Example: Footer Record

F,2,COM,800

Request File Response Codes and Reason Codes
Response Code	Response Code Description	Reason Code	Reason Code Description
COM	The merchant request file has been validated, processed, and the response received.	800	Success.
DEC	The merchant request file was not processed because each record failed record-level validation.	801	All records within the request file failed record-level validation.