Reason Codes

This table describes the most common reason codes returned by

Smartpay Fuse

.

Reason Codes
Reason Code	Color	Description
0	Red	Issuer system error.
100	Green	Successful transaction.
101	Orange	The request is missing one or more required fields. Search for missingField_0...N in the response to see which fields are missing. Resend the request with the complete information.
102	Orange	One or more fields in the request contain invalid data.
150	Red	General system failure.
151	Red	The request was received but there was a server timeout. This error does not include timeouts between the client and the server. To avoid duplicating the transaction, do not resend the request until you have reviewed the transaction status in the Smartpay Fuse Portal or using Transaction Search REST API request. See the documentation for the Smartpay Fuse Portal or the REST API for more information about handling retries in the case of system errors.
152	Red	The request was received, but a service did not finish running in time. To avoid duplicating the transaction, do not resend the request until you have reviewed the transaction status in the Smartpay Fuse Portal or using Transaction Search REST API request. See the documentation for the Smartpay Fuse Portal or the REST API for more information about handling retries in the case of system errors.
200	Yellow	The authorization request was approved by the issuing bank but declined by Smartpay Fuse because it did not pass the Address Verification System (AVS) check. You can still capture the authorization. Review the order for possible fraud.
201	Yellow	The issuing bank has questions about the request. You do not receive an authorization code programmatically, but you might receive one verbally by calling the processor.
203	Yellow	General decline of the card. No other information was provided by the issuing bank. Request a different card or other form of payment.
250	Red	The request was received, but there was a timeout at the payment processor. To avoid duplicating the transaction, do not resend the request until you have reviewed the transaction status in the Smartpay Fuse Portal or using Transaction Search REST API request.
475	Green	The customer is enrolled in Payer Authentication . Authenticate the cardholder before continuing with the transaction.
476	Yellow	The customer cannot be authenticated.
480	Yellow	The order is marked for review by Decision Manager .
481	Yellow	The order was rejected by Decision Manager .